Pricing and payment options
Natera billing offers access programs and price transparency – rooted in our commitment to provide affordable testing for all who can benefit.
Commitment to affordability
Broad In-Network Coverage
Natera is proud to welcome most national and regional healthcare plans, including Aetna, Anthem, Cigna, and UnitedHealthcare to help reduce your Natera genetic testing bill.
Personalized Cost Estimates
Natera provides personalized cost estimates through our Price Transparency Program (PTP). If you provide your insurance information, Natera reviews it and if we estimate your out-of-pocket cost to exceed our cash price, we will contact you to discuss alternative payment options. For Panorama, Horizon, or Empower cost estimates email us at firstname.lastname@example.org.
Financial Access Programs
Patients who qualify for our compassionate care program will receive a Natera genetic testing bill for no more than $149 per test and may owe nothing, depending on their financial situation. Natera also offers self pay cash options and interest-free payment plans.
Does my insurance cover the cost of a Natera genetic test?
Natera is an in-network laboratory for most national and regional healthcare plans, including Aetna, Anthem, Cigna, and United Healthcare. To see if your plan contracts with Natera as an in-network laboratory, you can check this list.
Note that Natera being designated as in-network for your insurance plan does NOT mean that 100% of the cost of testing will be covered.
For additional questions regarding insurance coverage, please contact us at 1-844-384-2996 or via our webform.
If Natera is in-network for my insurance plan, will the cost of testing be 100% covered?
However, Natera being in-network does not guarantee that 100% of the cost of testing will be covered. The total amount billed to you depends on your specific insurance plan. We recommend contacting your plan’s Member Services department for coverage questions (the number for Member Services is usually found on the back of your insurance card).
How can I get an estimate of the cost of a Natera genetic test?
When requesting an estimate, please provide your doctor’s name, clinic, and state, your full name and date of birth, and your insurance information, including the plan name, policyholder name, member ID, group number, and the full name and date of birth of the primary insurance policyholder, if different than the person receiving the test.
Will my cost estimate include insurance coverage?
When requesting an estimate, please provide your doctor’s name, clinic, and state, your full name and date of birth, and your insurance information, including the plan name, policyholder name, member ID, group number, and the full name and date of birth of the primary insurance policyholder, if different than the patient.
Do I need a prior authorization?
If prior authorization is denied, Natera may offer you the cash price for your specific genetic test.
Can I pay for Natera without using insurance?
What if my out-of-pocket costs with insurance exceed the self pay cost?
If you have the option of either self pay or using insurance, you may receive a communication requesting a decision within 3-5 business days.
Natera promises to process genetic, carrier, and prenatal screening tests in a timely manner, so if you do not respond to the request, Natera will default to billing your insurance. Once a claim has been submitted to your insurance, you can no longer choose the self pay option.
Why did I receive an Explanation of Benefits with a higher total than my initial estimate?
After your Natera test has been completed, a claim has been submitted, and your insurance company has processed it, your insurer may send you an Explanation of Benefits (EOB) document.
An EOB is not a bill, even though it may look like one. It provides an outline of the claim amount and the amount that your plan covers. Even though it contains an amount that you may be expected to pay, this amount is not final. Your genetic testing bill from Natera will provide the final amount due.
When will Natera billing issue my genetic testing bill?
For additional questions, Natera’s billing phone number is 1-844-384-2996. Support is available between 8 am – 7 pm Central Time, Monday-Friday.
When is my payment due?
Where can I pay my bills?
What if I cannot afford the cost of genetic testing?
If you need help covering your expected Natera genetic and carrier testing bill, we offer financial assistance programs for individuals and families who qualify. You can apply for financial assistance using this webform.
For additional questions regarding cost, Natera’s billing phone number is 1-844-384-2996. Support is available between 8 am – 7 pm Central Time, Monday-Friday, for questions about your Natera genetic and carrier testing bill.