Your Information. Your Rights. Our Responsibilities.
The following are the legal terms and conditions (the “Terms”) that govern your use of the Natera, Inc. websites located at www.natera.com and www.evercord.com (collectively the “Websites” and each a “Website”), each of which is owned and operated by Natera, Inc. (“Natera”), and including but not limited to access to, and services available on, the Natera Patient Portal located at https://my.natera.com/. By accessing any Website, you acknowledge, accept, and are bound by these Terms. If you do not agree to the Terms, then you should immediately leave and not use the Website. Natera may modify these Terms at any time. Your continued use of a Website following such modifications constitutes your acceptance and agreement to be bound by the Agreement as so modified. You, therefore, should periodically check these Terms for modifications.
Limited Right to Use
In consideration for your acceptance of the promises, acknowledgements, and agreements within these Terms, Natera grants you a personal, non-exclusive, non-transferable right to access and use the Websites for informational, non-commercial purposes only.
User Accounts; Security; Services
You will be required to create a user account with us in order to access certain portions of our Websites, request services, and obtain results. You represent and warrant that the information you provide is accurate and complete. If you provide any information that is untrue or inaccurate, we reserve the right to suspend or terminate your user account. You agree to maintain the confidentiality of, and not to share or distribute, your password or other login information (“Credentials”), to promptly report to Natera if you know or suspect that your Credentials have been compromised, and to accept responsibility for all activities that occur under your user account.
We employ administrative, technical and physical safeguards against unauthorized disclosure or access to your private data or other personally identifiable information, consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). However, you acknowledge that such safeguards may be capable of circumvention and Natera cannot and does not guarantee that sensitive information will not be accessed by unauthorized persons.
You may choose to take advantage of your insurance coverage to pay for certain of our services. If you choose to do so, you authorize Natera to provide your designated insurance carrier the information on your order form in order to process your insurance claim. You also authorize the benefits under this claim to be payable to Natera.
You may choose to pay for services using a credit card. If you choose to do so, you represent and warrant that you are authorized to use such credit card, and you agree to pay all charges incurred under your user account. You agree that we may provide your credit card information and related personally identifiable information to our designated service provider(s) for their use in charging you for the services ordered by you.
You shall not use any robot, spider, or other automatic device, program, algorithm, or methodology, or any similar or equivalent manual process, to extract, mine, or copy any Website content, information, or data. You shall not violate or attempt to violate the security of the Website in any way, including but limited to: (i) probing, scanning, or testing the vulnerability of the Website; (ii) attempting to access, or accessing, secured portions of the Website to which you do not possess access rights; or (iii) taking any action that imposes an unreasonable or disproportionately large load on the Website or the systems connected to the Website.
Other Terms and Conditions
Any additional terms and conditions that apply to purchases of goods or services available on or through the Website are incorporated as a part of these Terms by reference. If there is a conflict between these Terms and the terms posted for or applicable to a specific good or service offered on or through the Website, the latter terms shall control with respect to the specific good or service so offered.
Copyrights and Other Intellectual Property
Unless otherwise noted, all information, text, articles, data, images, screens, graphics, web pages, photographs, artworks, visual interfaces, user interfaces, or other materials (collectively, the “Works”), including but not limited to the look and feel of the Website, appearing on the Website are the exclusive property of Natera. Except as expressly provided in these Terms, you may not copy, display, print, distribute, download, license, modify, publish, repost, reproduce, reuse, sell, or transmit the Works, or use them to create a derivative work or otherwise use them for public or commercial purposes without the express written consent of Natera. You may not use any content contained in the Works in any manner that may give a false or misleading impression or statement. Nothing on the Website or in these Terms grants you any license or right to use any of the Works, whether by estoppel, implication, or otherwise.
You may download or print content from the Website if you: (i) do not modify the content or remove any proprietary notice language from it; (ii) use the content only for your own personal, private, and non-commercial purposes; and (iii) do not distribute or republish the content to others, except that you may provide downloaded or printed content to others for their use in providing health care, treatment, or advice to you.
Natera respects the intellectual property of others, and requires that its Website users do the same. You may not upload, embed, post, email, transmit or otherwise make available any material that infringes any copyright, patent, trademark, trade secret or other proprietary rights of any person or entity.
If you believe that any material residing on, linked to, or linked from the Website infringes your copyright, please send Natera’s Copyright Agent a notification of claimed infringement with all of the following information: (i) identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works; (ii) identification of the claimed infringing material and information reasonably sufficient to permit Natera to locate the material on the Website (such as the URL(s) of the claimed infringing material); (iii) information reasonably sufficient to permit Natera to contact you, such as an address, telephone number, and, if available, an email address; (iv) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; (v) a statement by you that the above information in your notification is accurate and a statement by you, made under penalty of perjury, that you are the owner of an exclusive right that is allegedly infringed or are authorized to act on the owner’s behalf; and (vi) your physical or electronic signature. Notices to Natera’s Copyright Agent should be sent to:
201 Industrial Rd., Suite 410
San Carlos, CA 94070, USA
Attn: Copyright Agent
c/o Director of Intellectual Property
Unless the context indicates otherwise, the trademarks, logos, and service marks displayed on the Websites (collectively, the “Trademarks”), including, but not limited to NateraTM and EvercordTM, are the registered or unregistered trademarks of Natera. Nothing on the Website or in these Terms grants you any license or right to use any of the Trademarks, whether by estoppel, implication, or otherwise.
You should address any inquiries concerning usage of Natera’s copyrights, designs, or trademarks to: IPinfo@natera.com.
No Medical Advice
The information contained on this Website is intended for educational purposes only. It does not constitute medical advice, nor is it a substitute for medical advice. You should always consult a physician regarding medical diagnosis or treatment.
Disclaimer of Warranties
Given the unpredictability of technology and the online environment, Natera does not warrant that the function or operation of this Website will be uninterrupted or error-free, that defects will be corrected, or that this Website or the server that makes it available will be free of viruses or other harmful elements. As a visitor to and user of this Website, you must assume full responsibility for any costs associated with servicing of equipment used in connection with your use of the Website.
While efforts have been made to ensure the accuracy of the information on this Website, Natera does not represent or warrant that the information accessible via this Website is accurate, complete, or current. This Website could contain typographical errors, technical inaccuracies, or other incorrect information. Natera reserves the right to add to, change, or delete its content or any part thereof without notice. Any price or availability information is subject to change without notice. Additionally, this Website may contain information provided by third parties. Natera makes no representation or warranty regarding the accuracy, truth, quality, suitability, or reliability of such information. Natera is not responsible for any errors, omissions, or inaccuracies contained in any information provided by such third parties.
THE CONTENTS OF THIS WEBSITE ARE PROVIDED “AS IS” AND NATERA MAKES NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE OR ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, LACK OF VIRUSES, COMPATIBILITY OF SOFTWARE PROGRAMS, OR NON-INFRINGEMENT. NATERA SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED. NATERA DOES NOT WARRANT THAT THE WEBSITE OR NATERA’S SERVICES WILL SATISFY ANY REQUIREMENTS OR NEEDS THAT YOU MAY HAVE.
Limitation of Liability
IN NO EVENT WILL NATERA OR ANY OF ITS OFFICERS, MEMBERS, DIRECTORS, EMPLOYEES, OR OTHER REPRESENTATIVES BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR ECONOMIC DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS WEBSITE OR ANY INFORMATION CONTAINED HEREIN, INCLUDING, BUT NOT LIMITED TO, ANY CLAIMS FOR LOSS OF BUSINESS, LOSS OF CONTRACTS, LOST PROFITS, PECUNIARY LOSS, BUSINESS INTERRUPTION, USER’S ACCESS OR INABILITY TO ACCESS OR USE THE WEBSITE, VIRUSES ALLEGED TO HAVE BEEN OBTAINED FROM THE WEBSITE, INVASION OF PRIVACY FROM OR THROUGH THE WEBSITE, OR LOSS OF BUSINESS INFORMATION, EVEN IF NATERA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN ANY EVENT, THE LIABILITY OF NATERA UNDER ANY THEORY OF LIABILITY, WHETHER TORT, BREACH OF WARRANTY, BREACH OF CONTRACT, OR OTHER, WILL BE NO GREATER THAN ONE HUNDRED DOLLARS ($100).
Any cause of action or claim you may have with respect to the Website or your use of it must be commenced within one year after the claim or cause of action arises, regardless of when you become aware of the claim or cause of action, after which time any claim or cause of action is forever barred.
You have sole responsibility for adequate protection and backup of data or equipment used in connection with the Website, and you will not make any claim against Natera for lost data, re-run time, inaccurate output, work delays, or lost profits resulting from the use of the Website.
As a visitor to and user of this Website, you agree that all access and use of this Website and its contents are at your own risk.
Natera has no responsibility or liability for, and does not insure, guarantee, or otherwise protect you with regard to, third-party goods or services that you purchase and that are advertised on, linked to, linked from, or mentioned on the Website. You should conduct whatever investigation you believe is necessary and appropriate before proceeding with any business transaction with third parties.
No Unlawful or Prohibited Use
You will not use the Website for any purpose that is unlawful, criminal, or in violation of the rights of third-parties. You will not use the Website in any manner that could damage, disable, overburden, or impair the Website or interfere with any other party’s use and enjoyment of the Website.
While Natera welcomes comments and feedback regarding this Website and its services, Natera is under no obligation to respond to all pieces of correspondence received through this Website or by e-mail, to maintain submitted comments in confidence, or to pay compensation of any kind for your comments or submissions. Natera does not wish to receive any confidential or proprietary ideas, suggestions, materials, or information via this Website or by e-mail. All unsolicited comments, feedback, ideas, suggestions, and other submissions that are disclosed or submitted to Natera through this Website, by e-mail, or by any other means shall become and remain the property of Natera. Any such submission by you is a declaration of the full release of all proprietary claims and intellectual rights regarding your submission. Natera, therefore, is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to Natera for any purpose whatsoever including, but not limited to, developing, manufacturing, and marketing products using such information.
Natera permits third party sites to link to the Website, but only in accordance with these terms and conditions:
Links may be text-based using the words: “Natera” or “Evercord”. You may not use the Natera logo, the Evercord logo or any other trademark as a link to the Website.
By linking, you acknowledge and agree that, other than as set forth herein, all rights to Natera marks, the content appearing on the Website, and the design of the Website belong to Natera.
You may not create frames around the Website or use other techniques that alter in any way the visual presentation or appearance of the Website.
You must not misrepresent your relationship with Natera or present false or misleading impressions about Natera. No links to the Website may be used in a manner that implies or suggests that Natera approves or endorses you, your website, or your goods and services.
Natera shall have no responsibility or liability for any content appearing on your website. You agree to indemnify and defend Natera against all claims arising out of or based upon your website.
No link(s) may appear on any page on your website or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of any third party rights.
Natera reserves the right at any time and in its sole discretion to demand that you remove all links or any particular link to the Website from your website and you agree to comply with such demand.
The Website may contain links to other websites operated by third-parties (“Linked Sites”). Such Linked Sites are not under the control of Natera. Natera has not reviewed, approved, corrected, or updated the content of any Linked Site and is not responsible for the content of any Linked Site. Your access or use of any Linked Site is at your own risk. Natera shall have no liability or responsibility for any information published on Linked Sites. Natera provides these links only as a convenience and, unless explicitly stated otherwise, does not monitor, endorse, warrant, or make any representations with respect to Linked Sites.
While interacting with the Website, you may choose to communicate electronically with Natera by email, text messaging, instant messaging, video calling service (e.g., FaceTime, Skype), or other electronic means. Any electronic communication that you exchange with Natera may be recorded and stored by Natera as it deems, in its sole discretion, to be appropriate for customer service, quality control, record-keeping, or other business purposes. By choosing to communicate electronically with Natera, you unconditionally and irrevocably consent to Natera recording and storing those communications.
SMS Terms and Conditions
Text JOIN to 38537 to join Natera’s Promo Alerts. 4msgs/mo. Reply HELP for help, STOP to cancel. Msg&Data Rates May Apply.
Compatible carriers include: AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, U.S. Cellular, Cellular One, MetroPCS, ACS/Alaska, Bluegrass Cellular, Cellular One of East Central Illinois, Centennial Wireless, Cox Communications, EKN/Appalachian Wireless, GCI, Illinois Valley Cellular, Immix/Keystone Wireless, Inland Cellular, Nex-Tech Wireless, Rural Cellular Corporation, Thumb Cellular, United Wireless, West Central (WCC), Cellcom, Cellsouth, Cricket, Cincinnati Bell and Virgin Mobile.
T-Mobile® is not liable for delayed or undelivered messages.
To discontinue receiving SMS messages from Natera’s Promo Alerts, text STOP to 38537.
Consent to receive marketing text messages is not required as a condition of purchasing any goods or services. Texts may be sent using an automatic telephone dialing system.
SMS Terms and Conditions – Online Ordering/Virtual Testing Programs
Compatible carriers include AT&T, T-Mobile®, Verizon Wireless, Sprint, T-Mobile® is not liable for delayed or undelivered messages.
You will receive text messages from 20699, which are sent Free to End User (FTEU). Consent to receive text messages is not required as a condition of purchasing any goods or services. Texts may be sent using an automatic telephone dialing system.
If any provision of these Terms is declared by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired thereby. In that event, Terms will be construed as if such invalid, illegal, or unenforceable provisions had never been part of the Terms, with the remainder being in full force and effect.
You will indemnify, defend, and hold harmless Natera from and against any and all claims, demands, causes of action, losses, expenses, damages, and costs, including without limitation any reasonable attorneys’ fees, resulting from, arising out of, or relating to your use of the Website, any activity, information, or material that you submit or transmit to the Website, or your violation or breach of these Terms.
These Terms represent the entire agreement between you and Natera with respect to the use of the Websites, and all other prior agreements, covenants, promises and conditions, verbal or written, between you and Natera with respect to such use are superseded and incorporated by these Terms.
The Website is controlled and operated by Natera from its offices within the United States. Natera makes no representations that the Website is appropriate or available for use in other locations. If you access the Website from locations outside the United States, you acknowledge and agree that you do so on your own initiative and are responsible for compliance with applicable local laws. The software, technology, and other information made available through the Website are subject to United States export controls, and may also be subject to the import laws of your jurisdiction. You may not use or export the materials in violation of United States export laws and regulations. These Terms will be governed by and construed in accordance with the laws of the State of California.
Any controversy or claim arising out of, or relating to, these Terms, or the breach thereof, shall be settled by binding arbitration in accordance with the commercial arbitration rules then in effect of the American Arbitration Association, and judgment upon the award rendered may be entered in any court having jurisdiction thereof. The arbitration proceedings shall be conducted in San Francisco, California. Natera and You shall work together to select an arbitrator from a list provided by the American Arbitration Association that is mutually satisfactory to them. If Natera and You are unable to agree on an arbitrator, Natera and You shall each choose an arbitrator from a list provided by the American Arbitration Association. The two arbitrators so selected shall then select a third arbitrator mutually satisfactory to them from the list provided by the American Arbitration Association. The single arbitrator so selected by the aforesaid procedure shall hear the dispute and decide it. The award of the arbitrator shall be binding and final on all parties. Any and all legal, accounting and other costs and expenses incurred by the prevailing party shall be borne by the non-prevailing party.
Thank you for visiting the Website. For questions concerning these Terms or Natera’s other policies, contact: email@example.com.